At our store, we strive to ensure your satisfaction with every purchase. Below, we outline our return policy to provide you with clear guidance:
New Watches

• All sales of new watches are final.
• We do not accept returns or exchanges for brand-new timepieces, so please make your selection carefully.

Pre-Owned Watches

• Returns for pre-owned watches are accepted only if there is a valid reason, such as a functional defect or issue with the timepiece.
• If you wish to return a pre-owned watch for any reason other than a defect, a 10% restocking fee will be applied.
• The watch must be returned in the same condition as sold, along with any original packaging, documents, and accessories.

Process for Returns

• Before initiating a return, please contact our customer service team to receive return authorization.
• All returns must be shipped securely and insured to ensure safe delivery.

We are committed to transparency and customer satisfaction. If you have any questions about our return policy or need assistance with a return, don’t hesitate to reach out.
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