Policy
Order & Payment
Thank you for choosing us for your luxury watch purchase. Watches are sourced from our company inventory or from vetted dealers in our network. For every order we confirm live availability, exact condition, and current photos and, when available, video before any funds are requested. To ensure a smooth and secure transaction, please review our Order & Payment Policy below.
1. Placing an Order
- Orders can be placed online, by phone, or in person at our store location.
- All orders are subject to product availability. While we strive to keep our inventory updated, items may sell out before your order is processed.
- Once your order is placed, you will receive a confirmation email with the details of your purchase.
2. Payment Methods
We accept the following secure payment methods:
- Bank Wire Transfer: our primary payment method for all orders. Payment must be cleared before your order is shipped or released.
- Cash: available only for pickup at our Miami locations.
- Please note: We do not accept credit or debit cards at this time.
3. Payment Process
- We first confirm live availability, exact condition, and current photos and, when available, video of your watch. Only after that do you receive an invoice and secure bank wire instructions from our verified account details.
- Payment must be made in full before delivery or pickup.
- Orders will not be processed or shipped until payment is confirmed.
- A basic identity and condition confirmation step is completed before final delivery or release.
- Optional independent third-party authentication with a digital record and a customer consultation is available as a paid add-on.
4. Pricing Policy
- All prices are listed in USD and are subject to change without prior notice.
- Prices do not include applicable taxes. Any tax shown before checkout is an estimate; the final amount, if any, is calculated from your complete delivery or pickup details before the invoice.
5. Security and Fraud Prevention
- To ensure the safety of all transactions, we may request additional verification for certain purchases, such as photo ID or proof of ownership for trade-ins.
- Any fraudulent activity will be reported to the authorities.
Legal / SMS Compliance
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